Contact Us

MSD Australia Head Office

Monday – Friday 8:30 a.m. – 5:30 p.m. AEST
Level 1, 26 Talavera Road
Macquarie ParkNSW 2113


Have a question about an MSD Product or want to report an Adverse Event or Quality Issue?

Phone:  1800 818 553
Monday – Friday 8:30 a.m. – 4:30 p.m. AEST

For medical emergencies please dial 000 immediately. For advice on medicines or any health-related matters, please contact your Doctor or Health Care Professional

Medical Information
If your enquiry relates to an MSD medicine

1800 818 553

Adverse Event Reporting
If your enquiry concerns a side-effect to an MSD product or a product quality issue

1800 818 553

For wholesaler orders and distribution enquiries only

1800 678 883

Corporate Media
Tanya Holloway – Senior Communications Manager

+61 407 695 885


Information regarding product supply, including medicines shortages and discontinuations, can be found on the TGA Medicines Shortages Information Initiative website: