CONTACT US

 

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Head Office:

For general and administration enquiries
MSD
Level 1, 26 Talavera Road
Macquarie Park NSW 2113
AUSTRALIA
Tel (61) 02 8988 8000
 

Medical Information​​:

For advice on medicines or any health-related matter please contact your doctor or health care professional.

If your enquiry relates to an MSD medicine:

Tel: 1800 818 553

Mon-Fri, 8:30am-4:30pm
 

To report an Adverse Event or Product Quality Issue​:

If your enquiry concerns a side-effect to an MSD product or a product quality issue, please contact MSD on
Tel: 1800 818 553

Mon-Fri, 8:30am-4:30pm
 

Distribution: ​

For wholesaler orders and distribution enquiries only
Tel 1800 678 883
 

Media:​

Tanya Holloway
Communications Manager
Tel (61) 407 695 885
tanya.holloway@msd.com
 

Merck Sharp & Dohme (Australia) Limited (“MSD”) will collect, record and use your personal information for the purposes of providing you with the above requested service and providing information about MSD products and activities by way of electronic email. If you choose not to provide us with your personal information, we may not be able to fulfill these purposes. By supplying your contact details, you also consent for MSD to contact you for follow-up information if a safety report is identified. We will keep your personal information for only as long as is necessary to carry out the purposes described above (unless we are required or permitted by law to hold the information for a longer period). We may disclose your personal information to organisations who assist us and our affiliated companies (which may be located in other countries including the United States, United Kingdom, Singapore, South America, Poland, China or India). If you would like to know more about our privacy policy, including how to access and seek correction of the personal information MSD holds about you, how to complain about a breach of Australian privacy laws, and how MSD handles such complaints, please go to https://www.msdprivacy.com/au/en/index.html or contact our Privacy Officer at: C/O MSD, Locked Bag 2234, North Ryde NSW 1670, T +61 2 8988 8000, E msd_privacy_office@msd.com.