Contact Us

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MSD Australia Head Office

Monday – Friday 8:30 a.m. – 5:30 p.m. AEDT
Level 1, 26 Talavera Road
Macquarie ParkNSW 2113


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Have a question about an MSD Product or want to report an Adverse Event or Quality Issue?

Phone:  1800 818 553
Monday – Friday 8:30 a.m. – 4:30 p.m. AEST
Monday – Friday 9:30 to 5:30pm AEDT

For medical emergencies please dial 000 immediately. For advice on medicines or any health-related matters, please contact your Doctor or Health Care Professional

Medical Information
If your enquiry relates to an MSD medicine

1800 818 553

Adverse Event Reporting
If your enquiry concerns a side-effect to an MSD product or a product quality issue

1800 818 553

For wholesaler orders and distribution enquiries only

1800 678 883

Corporate Media
Alexandra Suvajac

+61 477 694 967

Animal Health
For general and administration enquiries related to animal health

1800 033 461


Information regarding product supply, including medicines shortages and discontinuations, can be found on the TGA Medicines Shortages Information Initiative website

AU-NON-00750 Last updated July 2023