MSD Privacy policy: Australia and New Zealand supplement.

This Australia and New Zealand Supplement forms part the MSD Privacy Policy for any personal information collected or processed in Australia and New Zealand. As referred to in this Privacy Policy, “MSD” means Merck Sharp & Dohme LLC, Rahway, NJ, USA, its successors, subsidiaries, divisions and groups worldwide specifically including:

  • Merck Sharp & Dohme (Australia) Pty Ltd
  • Merck Sharp & Dohme (New Zealand) Limited
  • Intervet Australia Pty Limited (trading as MSD Animal Health)
  • Schering-Plough Animal Health Limited (trading as MSD Animal Health)
  • Allflex Australia PTY LTD
  • Allflex New Zealand

excluding joint ventures to which MSD is a party.

1. Personal and sensitive information

In this Australia and New Zealand Supplement, when used in conjunction with the MSD Privacy Policy, “personal information” and “sensitive information” have the meaning given to them in the Privacy Act 1988 (Cth), in Australia, and Privacy Act 2020, in New Zealand.

You are not required to provide your personal information to MSD. However, if you choose not to provide MSD with your personal information, MSD may not be able to provide you with full access to information and use of our websites and other online resources.

The types of personal information we collect depends on the nature of the relationship you have with MSD and the requirements of applicable laws. This information may include, among other things:

  • contact information
  • professional credentials, publications, patents and other scientific and medical achievements roles or positions held with governmental bodies, hospitals or organisations
  • date of birth, day or year of birth, or age
  • organisational and institutional affiliations programs and activities in which you participated in your preferred types of medical information agreements you have executed with MSD
  • payment-related information, including your Australian Business Number (ABN) or your Inland Revenue Number (IRD)
  • your communications preferences
  • records of any interaction we have with you

In limited circumstances (for example, adverse event reports), MSD may collect sensitive information from you. In this policy, the term “sensitive information” includes health information and genetic information. Except where certain exceptions set out in the relevant privacy laws apply, MSD will not collect sensitive information from you unless you consent to the collection of that information, and that information is reasonably necessary for one or more of MSD’s functions or activities.

2. Information from you, the public, or third-party sources

MSD collects personal information online in accordance with the MSD Privacy Policy. MSD also collects personal information from paper forms you complete and online through MSD’s websites and other online resources.

In addition, when customers use a credit card to place an order on our websites, MSD verifies the validity of the credit card information with financial or credit organizations. Insomecases, we may augment our existing user databases with information from third parties. Some of this information may be personal information, such as change of postal address information.

3. International transfers of personal information

Your personal data may be disclosed as needed to MSD entities and third parties located in the United States and other countries outside of Australia or New Zealand, including, the United Kingdom, Singapore, South America, Poland, China or India, which may not provide the same level of data protection as your home country. We have implemented appropriate security and compliance mechanisms to ensure your personal information is protected as required and your rights are respected, such as Binding Corporate Rules (BCR), Model Clause Agreements, or EU approved data protection contractual clauses and Global Cross-Border Privacy Rules. Additionally, the recipients of your personal information are bound by duties of confidentiality through a legally binding framework. More information on these measures and your rights provided by these can be obtained by contacting the Global Privacy Office.

4. How long does MSD hold your personal information?

MSD keeps your personal information and sensitive information only for as long as it is reasonably necessary for the purpose of collection and in accordance with any applicable legal reporting or documentation retention requirements.

MSD may also use your personal information to send you further information, if it relates to the purpose of collection, which we consider to be of importance to you, but we will always provide you with the opportunity to tell us if you do not want to receive this further information.

5. Why does MSD collect your personal information?

In addition to the reasons stated in the MSD Privacy Policy, MSD may collect your personal information or sensitive information (and subject to any applicable laws) for the purpose of the following:

  • clinical, epidemiology and outcomes research study management
  • adverse experience and product complaint reporting
  • verifying your identity
  • providing you with MSD products or services
  • providing you with information in relation to the use of MSD products or services
  • administering and managing those products or services, including charging, billing and collecting debts
  • promoting and marketing MSD products or services to you
  • internal management purposes, complaint handling, planning, quality assurance and audit purposes
  • surveys, research and analytics (by MSD or our third-party service providers)
  • to process and consider your application for employment
  • for direct marketing by MSD
  • to assist you with enquiries or purchases, to enhance your experience on our network, or to provide you with better service
  • to gain an understanding of your information and communication needs, to perform research and analysis, and to improve or develop our products and services   symposia, conferences and other scientific and educational programs
  • requests for product samples and orders for our products, where permitted by law
  • financial disclosure reporting
  • auditing MSD’s programs and resources for compliance and security purposes
  • identifying and engaging scientific experts and leadersproviding access to MSD resources and keeping track of MSD’s interactions with you both offline and online
  • tracking payments made to health care professionals for services performed on behalf of MSD
  • development of sales and marketing programs
  • delivery of programs and materials to patients
  • to enable you to use online social media resources that we may offer from time to time
  • to enhance the mobile computing tools used by MSD
  • as required or expressly authorised by laws

6. How can I access and correct personal information about myself?

MSD will take reasonable steps to ensure that personal information we collect, when we are advised by individuals, is accurate, up to date and complete.

To exercise your rights please use our Data Subject Rights tool here, or reach out to us using the contact information listed below in section 7.

Where offered, you may also update online personal information about yourself by modifying information or deleting some or all of your personal information that you previously have entered in forms or data fields on our websites. Where permitted by law, your ability to access and correct personal information will be limited where access and correction would inhibit MSD’s ability to comply with a legal or ethical obligation, inhibit MSD’s ability to investigate, make or defend legal claims, result in disclosure of personal information about a third party, result in breach of a contractor disclosure of trade secrets or other proprietary business information belonging to MSD or a third party.

7. What is MSD’s contact address for privacy questions, complaints, or concerns?

If you have any questions, complaints or concerns about our compliance with this policy please contact us at the details below:

Australia:
The Privacy Officer, Bag 2234, North Ryde, NSW 1670
Ph: +61 2 8988 8000 Email: msd_privacy_office@msd.com

New Zealand:
The Privacy Officer, PO Box 99-851, Newmarket, Auckland 1149
Email: msd_privacy_office@msd.com

To help us respond to your request, please identify, where possible, the paper form, website, or other online resource you used, or to which you provided personal information, and describe the nature of the information you provided. If you are in Australia, we will respond to requests to access your personal information within a reasonable period and, in most cases, within 30 calendar days. We will also use reasonable efforts to respond promptly to privacy questions, complaints, or concerns regarding our handling of personal information about you. If you are in New Zealand, we will respond to requests for access to, or correction of, your personal information as soon as reasonably practicable and no later than 20 working days after receiving the request, unless an extension or other basis permitted by law applies. We will also use reasonable efforts to respond promptly to your privacy questions, complaints, or concerns.

We may contact you to request further information reasonably required to verify your identity, clarify your request, or respond to your inquiry. We may share your inquiry with MSD personnel, or persons working for MSD, who are responsible for functions related to the subject matter of your inquiry, as reasonably necessary and subject to applicable confidentiality and privacy obligations. Except where required by law, MSD may be unable to respond to questions, complaints, or concerns that are unrelated to this policy or MSD’s privacy practices.

For further details on our data practices and cross-border transfers, please review our full policies at  https://www.msdprivacy.com/au/en/ or https://www.msdprivacy.com/nz/en/.

8. How will I know whether MSD has updated this policy?

MSD may update this policy periodically and reserves the right to modify, add or remove portions of this privacy statement at its discretion. If MSD decides to change this policy, we will post the revised policy on our websites or in some cases, may provide notice of changes by e-mail.

This privacy policy was last updated 15 September 2026.

AU-NON-00997. Updated September 2026